Return and Refund Policy

Return and Refund Policy

Firstly, if you have a need to consider refunds and returns, you likely purchased a product from us, which means we owe you a ‘thank you!’ 

 

We understand that you may wish to return a book for any number of reasons. Returning a book is not a problem. We accept any return shipped to us within 30 days of the purchase date. 

 

Please send and return to:

 

Suite 401, 

276 Pitt Street, 

Sydney CBD,

NSW, 2000

 

Please include a short note that includes your order number explaining the reason for your return.

 

Once we receive your return, we will promptly issue a refund to the account with which you placed the order.  

 

We do ask that you please understand that shipping fees will not be reimbursed. Our return policy does allow for a refund for the item cost. Please note that if you are returning new books, they must be unused in order to receive a refund.

 

If it is more than 30 days beyond your purchase date, or if you feel that we've made an error with your purchase that would warrant us covering return shipping costs, please contact us prior to returning the item by emailing info@top-achievers.com.au

 

Refund of eBook

Due to the digital nature of eBooks, we do not offer refunds or returns on incorrectly purchased items. If you purchase an eBook but believe you have been sent the wrong edition, or if there are errors within the eBook you have purchased, please contact us with a month of the original purchase date and we will investigate this for you.

Return Shipping 

To return your product for refund, you will be responsible for paying your own shipping costs. Shipping costs are non-refundable. We don’t guarantee that we will receive your returned item. 

Last updated on 12/04/2020

Suit 401, 276 Pitt Street, Sydney CBD, NSW, 2000

© 2019 - 2020 by Tree Niu Bee Pty. Ltd. ABN 18 630 993 556.

All Rights reserved.

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